Best Buy has ‘no-chase’ shoplifting policy

18 Aug

A recent shoplifting fiasco at a Denver-area Best Buy store has brought to light the fact that employees of the store are instructed not to pursue a shoplifter once they leave the store and also that they are not allowed to make physical contact with a customer or shoplifter, for safety (liability) reasons. From the Denver Post article:

  • A Best Buy spokeswoman… said company policy is not to pursue shoplifters out of the store.
  • [The fired employee] said Best Buy has a policy that store employees are not to come into bodily contact with customers or shoplifters.

Just sayin’…


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